Refund policy
Returns
Thank you for your purchase. We hope you are happy with your items. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information about our returns policy.
Returns Process
You must notify us within 30 days of receiving your goods if you wish to return them. You may notify us by contacting us at: sales@motoclean.co.uk. Please specify your reason for return. All items for return must be sent back to us within 30 days of notifying us of your intent to return. All returned items must be in a new and unused condition and in original packaging, unless damaged or faulty.
Please note that the buyer is responsible for all return postage costs, unless the items are damaged or faulty.
Refunds
After receiving your return and inspecting the condition of your item, we will process your refund. Please allow 14 days from the receipt of your item to process your return.